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Organizations are taking advantage of technology to digitize and automate processes, increase efficiency, enhance visibility and increase competitiveness. Society has gone digital. The shift toward digital transformation has disrupted how businesses adopt new and emerging technologies to meet the changing needs of today’s consumers and employees, while also demonstrating the value of the services they offer and remaining competitive in their respective industries.
Read MoreWith more than 4 in 5 consumers willing to pay more for a better experience, there is an opportunity for companies to generate more revenue if they can leverage data effectively to meet those continuously rising customer expectations.
Read MoreMicrosoft is announcing the preview of B2B e-commerce capability for Dynamics 365 Commerce, further enabling organizations to expand their digital commerce experiences.
Read MoreBut with the changes in the landscape, how are businesses able to keep that human aspect of engaging their customers from the point of entry into their customer journey, all the way to the sales handoff?
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