Microsoft's Power Virtual Agents now feature GPT integration, revolutionizing AI chatbot communication. This innovative fusion enables human-like responses and nuanced dialogues, creating unprecedented customer service experiences, and blurring AI-human interaction lines.
Read MoreOrganizations are taking advantage of technology to digitize and automate processes, increase efficiency, enhance visibility and increase competitiveness. Society has gone digital. The shift toward digital transformation has disrupted how businesses adopt new and emerging technologies to meet the changing needs of today’s consumers and employees, while also demonstrating the value of the services they offer and remaining competitive in their respective industries.
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