Part 2 of our Microsoft Dynamics release Wave 2 turns our attention to updates in 365 Sales. We wanted to introduce the new and upcoming features coming to your sales environments and give a quick spotlight to some of our favorites. Microsoft has broken down the new additions under different investment areas to give us a better idea of how and where these new features should be used.
Read MoreMarketing and sales: Far too often, these teams work separately, even with the latest technologies for marketing activities and controlling sales processes. The price you pay for disparate marketing and sales processes is a loss of efficiency and sales opportunities: inconsistent lead qualification, leads lost during handover, lower revenue, and more.
Read MoreLet's look ahead to 2022 and what’s coming in the world of automation technology, what organizations are prioritizing, and how they use it. The pandemic has accelerated new trends in automation, showing companies how crucial it is to innovate while having a system in place to make sure processes work seamlessly from anywhere, even amid a crisis. Leaders have learned that investing in the right technology enables them to be more resilient, improve their operations and remain profitable.
Read MoreBut with the changes in the landscape, how are businesses able to keep that human aspect of engaging their customers from the point of entry into their customer journey, all the way to the sales handoff?
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