With 2021 release wave 2, the product is focused on improving experiences and capabilities for creating moments-based and segment-based customer journeys that span all customer touchpoints and for taking personalization to the next level, all with less effort. The true power of the Common Data Service has been realized; a completely integrated CRM + Marketing automation tool has allowed Microsoft to incorporate functionality that is superior to competitors, and the gap is going to continue to widen
Read MoreIf you have already gotten your hands-on Dynamics 365 Marketing (D365 Marketing), this information should be helpful to you, read on and learn more about the power of segmentation at your fingertips.
Read MoreAs the digital world grows and evolves so does martech, this means that the sooner you can invest, the better.
Read More