Rethinking the Customer Journey

Based on Mckinsey’s “Rethinking customer journey’s with the next-generation operating model” podcast. We talk about the changes with technology and how that influences different factors in the consumer journey, and how this is connected to the next-generation operating model.

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Betach Solutions Inc.
CRM Best Practices 

If you want your CRM solution to be really effective, you need to focus on important CRM best practices. In this article, we outline ten tips to help you get the most out of your CRM.

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Kendra Davidson